Privacy policy

Who we are

This website, www.cjimports.com, is run by C J Imports Ltd, Girton Street, Manchester M7 1UR, United Kingdom. We are responsible for the personal information described in this policy. Contact us about privacy at [email protected] or on 0161 832 5818.

Visiting this website

You can read this website without telling us who you are. There are no forms on it and we do not use advertising cookies. Like every website, our servers and our security service (Cloudflare) record technical details such as your IP address, browser and the pages you ask for, to keep the site running and protect it from attacks. Cloudflare may set a small security cookie that is needed for this and does not identify you.

Google Analytics

If you press Accept on our cookie bar, we use Google Analytics to understand how our website is used – for example which pages are viewed, how visitors found us and whether they use a phone or a computer. It sets cookies (named _ga) and Google processes this information for us. If you press No thanks, or until you choose, no analytics cookies are set and Google only receives anonymous measurements that do not identify you. We never use this for advertising. You can change your choice at any time with “Cookie settings” at the bottom of every page.

Videos and social media

Our Instagram photos are shown from copies kept on our own website, so viewing them does not send your details to Instagram. Our TikTok videos show a picture first; TikTok’s player only loads if you press play, and TikTok’s own privacy policy then applies. Links to our Facebook, Instagram and TikTok pages take you to those sites, which have their own privacy policies.

When you contact us or open an account

When you call, email or open a trade account, we keep your company details and the names, email addresses and phone numbers of the people we deal with. We use them to answer you, run your account and online customer area, take and deliver orders, send drawings for approval, invoices and statements, and keep our accounts. We share them only where needed for this – for example with delivery companies, our factory (for your orders) and the email service we use to send account emails.

We may send our customers news and special offers by email. Every such email has a way to unsubscribe, or you can ask us to stop at any time.

How long we keep it

We keep account and order information for as long as you are a customer and afterwards for as long as the law requires for our accounts (normally six years). Server and security records are kept for a short time only.

Keeping it safe

We use suitable physical, electronic and managerial measures to protect the information we hold, including secure (https) connections and access only for the staff who need it.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, delete it or stop using it, and object to marketing. Contact us using the details above. If you are not happy with how we handle your information, you can complain to the Information Commissioner’s Office (ico.org.uk).

Links to other websites

We only link to websites we believe are safe and useful, but we cannot be responsible for their content or how they use your information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.